Delivery Information

Shipping Speed and Timelines

At Diamond Tool USA, we understand the importance of fast and reliable shipping. Orders are typically processed within 1 business days, ensuring your tools and equipment arrive as quickly as possible. Depending on your location and selected shipping method, delivery times range from 1-3 business days. For those in need of expedited shipping, we offer priority options to get your order delivered within 1-2 business days.

Shipping Transparency and Tracking

Stay informed every step of the way! Once your order is shipped, you'll receive a tracking number so you can monitor its journey to your doorstep. Our shipping partners are chosen for their reliability and efficiency, ensuring your order arrives in excellent condition. Whether it’s local or international, we aim to provide a smooth and hassle-free shipping experience.

Shipping MetodsRateMax Charge
Standard Products$15 (unlimited  quantity)$15
Heavy Products15 for the first item, plus an additional 10% of the cost for each additional item$15 + Additional Item Value
Freight ProductsCharged at 30% of the total order valueVaries by Item Value
Free ShippingCart over $250 (excludes Freights)100% Free

Delivery time

We aim to process and ship orders as quickly as possible. Most orders are dispatched within 1-2 business days after being placed. Delivery times vary depending on your location and the shipping class selected, but we strive to ensure all orders arrive promptly. Freight and heavy shipments may take slightly longer due to their specialized handling requirements.

Tracking Your Order

Stay informed with our real-time tracking feature. Once your order is shipped, you'll receive an email with a tracking number, allowing you to monitor its journey every step of the way. Our goal is to provide you with full transparency and peace of mind, ensuring a seamless shopping experience from checkout to delivery.